Scottsdale STR Cleaning checks and tops every property's consumables at each turnover — bathroom and kitchen paper goods, hand soap, dish soap, trash liners, coffee, and trial-size toiletries. Current hours: Mon–Fri 9:00 AM – 6:00 PM, Sat–Sun 9:00 AM – 8:00 PM.
That gap is worth knowing before it's the thing standing between a guest and a fresh roll of paper towels.
The restock itself doesn't change based on the day, though — it's the same pass at every turnover, whether that turnover lands on a Tuesday or a Saturday. What changes is only how fast an unscheduled gap between visits gets closed.
What's checked and replaced at every visit?
The pass covers the standard set of consumables — paper products for the bathroom and kitchen, hand and dish soap, trash liners, coffee, and trial-size toiletries — checked and topped whether the property looks fine or not. It's a look-and-replace routine, not a guess: a property that's clearly stocked doesn't get supplies added just to round out the visit, and one running low doesn't wait for the next scheduled clean if it can be caught sooner.
What happens if a guest messages mid-stay that something's out?
Inside business hours, a call to (623) 323-3230 is the fastest path to a same-day fix: Mon–Fri 9:00 AM – 6:00 PM, Sat–Sun 9:00 AM – 8:00 PM. Outside that window, the request holds until the next business day or the property's next scheduled visit, whichever comes first — there's no answering service standing in for a live restock run after hours.
Are the consumables provided, or does the host need to stock them?
They're provided and checked at every turnover — bathroom and kitchen paper goods, hand and dish soap, trash liners, coffee, and trial-size toiletries — so a host isn't sourcing or dropping off their own stock. What's stocked adjusts if a property consistently runs through certain items faster than others.
Is a full restock after a long vacancy handled differently than a routine top-up?
Yes — a property that's sat empty for weeks needs more than the standard top-up, and that gets flagged and scoped before the crew starts rather than treated as a routine visit. A routine top-up between regular bookings is built into the turnover itself.
Is this the same crew handling both cleaning and restocking?
Yes — restocking isn't a separate appointment or a separate vendor, it's checked at the same visit as the rest of the turnover. Scottsdale STR Cleaning currently holds a 4.9-star rating across 9 Google reviews, and missed consumables are exactly the kind of thing that shows up in a review if it's handled sloppily.